Shipping policy

1. Printify’s Monster Digital (POD print provider)

This provider operates through Printify’s platform. Here’s how their production and shipping typically work:

  • Production Time: Orders are typically produced within 2 to 3 business days, though this can vary by product TSC Miami+7Reddit+7Ecommerce Tom+7.

    Some customers shared on Reddit:

    “2‑5 business days are just the shipping times. The production times for Monster Digital are usually on average 2‑3 business days…” Reddit

  • Shipping Time: Within the U.S., shipping generally takes 2–5 business days after production. So a typical order might take around 4–8 business days total to reach the customer PrintifyReddit.

    A review estimated international delivery (e.g., to the UK) took under two weeks Printify+3Ecommerce Tom+3DIGITALMONSTER+3.

  • Fulfillment Locations: Printify’s Monster Digital has fulfillment centers in Miami (USA) and Juárez/Tijuana (Mexico) TikTok+9Printify+9Ecommerce Tom+9.

  • Legacy Shipping Changes: There was a temporary shift to DHL at one point, but the provider reverted to using USPS, citing reliability issues Reddit.

Bottom line: With Printify’s Monster Digital, count on about 2–3 days production + 2–5 days shipping domestically. International shipping may take up to ~2 weeks.


2. Digital Monster (digitalmonster.us — likely a brand site)

If you're referring to this distinct site, their shipping policy is clearly detailed:

  • Order Fulfillment: Most orders ship within 1 to 5 business days after the order is received, unless it includes a pre-order item. Pre-orders typically take 4 to 6 weeks to ship DIGITALMONSTER+1.

  • Tracking: Once shipped, you’ll receive a tracking number via email Ecommerce Tom+4DIGITALMONSTER+4Printify+4.

  • International Shipping & Duties: Buyers are responsible for any duties or taxes, and refusing a shipment can result in no credit and liability for return costs DIGITALMONSTER+1.

  • Invalid Addresses: If delivered back due to an incorrect or incomplete address, reshipping incurs a charge, or you may receive store credit minus the shipping cost DIGITALMONSTER+1.

  • Lost Packages: Not responsible once the package leaves the warehouse—customers must contact the courier directly (USPS, UPS, FedEx, or DHL) to file a claim DIGITALMONSTER+1.


Summary Comparison

Aspect Printify’s Monster Digital (POD) Digital Monster (Brand/Site)
Production Time ~2–3 business days Not specified (implied quick, unless pre-order)
Shipping (Domestic) 2–5 business days post-production Ships within 1–5 business days
Pre-orders N/A Typically 4–6 weeks
Tracking Yes (via Printify platform) Yes (sent via email)
Address Errors Handled per Printify’s policy Reship fee or store credit (deduct shipping)
Lost/Damaged Depends on Printify’s policy Must coordinate with courier directly
International Duties Handled through Printify rates Customer responsible for duties/taxes